FAQ’s

FAQ’s

  • What is MyPandit App?

    MyPandit is a newly designed astrology application formulated to serve one and all. You can directly talk or chat with experienced astrologers to get rid of life hurdles. The App provides you a feature to check your personalized daily horoscopes, yearly reports besides access to other informative articles. Here is how MyPandit will help you to achieve positive results in different fields.

    • Finance

      Discover a perfect time to explore long term investment plans
      Find ways to expand your business
      Know how to enhance steady business growth

    • Career

      Take expert advice in choosing the right career path
      Know which stream to pursue for higher studies
      Identify your chances of getting overseas opportunities

    • Health

      Resolve health-related issues or take precautions to maintain good health
      Improve your health status by connecting with our astrologers
      Get help to overcome family’s health troubles

    • Love

      Know how soon will you meet your life partner
      Resolve intimate relationship issues
      Learn how to improve your relations with spouse and family members

  • How to access MyPandit App?

    Easy steps to get started with the MyPandit App

    Step 1: Download the app from Play Store / App Store or access it from the MyPandit website.

    Step 2: Simply login or register with your mobile number, facebook or Google email ID to get the benefits of astrology services 24*7.

    Step 3: Edit your profile from the ‘Manage Profile’ section or add/recharge money balance to your account.

    Step 4: Utilize the balance to purchase astrology services of your choice. (Utilize the balance to get astrology prediction)

  • Can I use a MyPandit App for free?

    There are no installation charges for MyPandit App. The MyPandit app comes at zero cost to check personalized daily horoscopes, analyse yearly reports or even access Janampatri. Charges are only applicable for ‘Chat’ or ‘Phone Call’.

    For instance, you want to check the daily horoscope of Cancer signs, it’s free.
    Whereas, if you want to resolve financial queries over the phone/chat, it’s paid service.

  • What are the free services on MyPandit App?

    MyPandit brings you several free services that can be accessed 24*7 by just tapping on the screen of your mobile phone. Below are the services, which can be accessed without any charges.

    • Daily horoscopes based on your zodiac signs
    • Yearly reports
    • Hand-written Janampatri (Kundali)
    • Informative blogs or articles
  • Can I Merge Account With My Mobile Number?

    Yes, you can merge accounts with your mobile number or email address as well. Below are the steps on how to merge accounts.

    Step 1: Open MyPandit App on your mobile

    Step 2: Click on the ‘My Account’ button on the top-right corner of your screen.

    Step 3: Select ‘Merge Account’ from the options.

    Step 4: Type an email address or provide a mobile number

    Step 5: Click the ‘Merge account’ button.

    Your account will instantly merge with the given email or mobile number.

  • Is It Possible To Update My Phone Number?

    Yes, you can update your phone number from the ‘my account’ section. F Follow the below given steps

    Step 1: Go to the ‘My Account’ section

    Step 2: Click on the ‘Add number’ button, available at the left side of your screen.

    Step 3: Enter your mobile number and press the ‘send OTP’ button

    Step 4: Now you will receive an OTP (one time password) on your mobile phone.

    Step 5: Enter the received OTP (received on your mobile phone) on the MyPandit App

    Step 6: Press Add/Update button.

    Your phone number will get added/updated in your profile.

  • How Do I Recharge My Wallet?

    Step 1: Open the MyPandit App on your mobile phone



    Step 2: Select the ‘Balance & Recharge’ option from the right side menu.



    Step 3: Enter the balance or recharge amount in the void



    Step 4: Click on the ‘Add’ button



    Your money will be added into your wallet. You can check the balance by selecting the ‘Balance & recharge’ option.

  • My Money Got Deducted But Why Is It Not Updated In My Wallet?

    Check if the transaction has been a successful one or not. In case of a successful transaction, you need to refresh the page as it may take longer than usual for the amount to get reflected into your wallet due to technical issues. In case of an unsuccessful transaction, you will get a refund of the deducted amount in your source account within 6-7 working days. For more details you can reach us on 079-4900-7788 or email at support@mypandit.com

  • Is It Safe To Enter My Payment Details On MyPandit app?

    MyPandit app is committed to its customers’ safety. It is solely handled by our payment gateway partner, which is a 128-bit Verisign-secured site. We follow reasonable industry standard technical and procedural methods to protect our clients’ personal information from unauthorized access. You will have sole access to your payment details on the MyPandit App as well as on MyPandit website.

  • How do I check my updated balance?

    Read the below steps to know your current balance on MyPandit.

    Step 1: Login into MyPandit App

    Step 2: Select the ‘Recharge’ option from the top-right corner of your screen (Bottom right “Balance & Recharge Option”)

    Step 3: You will get redirected to another page, where you can check the updated balance on your screen

  • How Many Minutes Will I Get Over A Phone Call After A Successful Recharge?

    You need to pay per minute in order to use the ‘Talk now’ button. Our charges are Rs.10 + GST per minute for non prime subscriber and Rs.7 + GST per minute for prime subscriber. (You can availed prime membership by paying a nominal fee of Rs.99 per year). To speak to astrologers, customers need to keep a minimum balance of Rs.18.

    For instance, if you are a non-subscriber and have had a phone conversation for 5 minutes, you will be charged Rs. 50 + GST. (Rs.50+9=Rs59) Similarly, if you are a prime subscriber and if you have had a 5-minutes conversation, you will be charged Rs. 35 + GST (Rs.35+6.3 = Rs.41.3)

  • If an Astrologer Fails To Resolve My Queries, Will I Get A Refund?

    If you don’t receive relevant answers or are dissatisfied with an Astrologer’s response , you can talk to another available astrologer on the phone. In case of a refund, if you are a prime customer or a first time user, you will be refunded the amount within 7 working days. It is necessary for other users to confirm their eligibility for a refund from our team. For more details, you can contact us at support@mypandit.com

  • Are all your astrologers verified or What Is The Authenticity Of Astrologers?

    MyPandit has appointed the best and certified astrologers to cater to your needs. Some of our top astrologers hold 15+ years of experience. All our astrologers are well versed in vedic astrology. Experience the authenticity of their predictions over a phone call. Talk Now!

  • Will My Personal Details Be Kept Confidential?

    Yes, your personal details are into safe hands. MyPandit guarantees customer confidentiality. We never share the personal details to any other parties. You are free to scroll our secured website to add or edit your profile any time.

  • Why Do Predictions and Remedies Differ From One Astrologer To Another?

    Each astrologer has his own way of examining or evaluating birth charts. Planets are in constant motion and their nature keeps changing with transit to zodiac signs. This is the primary reason why the same decisions and plans at different time zones have different outcomes. This is why predictions differ from one astrologer to another. They take into consideration the past and present planetary movements and positions and thereby give remedial solutions.

  • How accurate are the predictions?

    Predictions may differ with the minutest change in details as it completely relies on an individual’s natal position of stars and planets at the time of his/her birth. The MyPandit portal offers you a platform to interact with the most trusted and authentic Astrologers of India holding expertise in all branches of Astrology. Furnishing correct details may get you closer to accurate predictions.

  • Can your guidance change my future for the better?

    Yes, with the best and accurate predictions from our experts you may stand a chance for a brighter tomorrow. You can contact our astrologers through phone calls or by just clicking on the chat window. You can take their help in choosing the right career path, answers to health-related queries, ways to enhance business profits or growth and much more. Our team of experts is available 24*7 to assist and guide you in surpassing all hurdles of life.

  • What Details Are Required To Make Predictions?

    In order to make predictions, you need to provide birth details like date, place and time of birth to our Astrologers to enable them to draw out your Janam Kundli or birth chart. It will give them perfection in generating accurate predictions as per the given details.. The three important aspects to make precise predictions are :

    • Birth Time
    • Birth Place
    • And, Date of Birth
  • Can I Book An Appointment With The Astrologer?

    The MyPandit app is simplified and you don’t need to book a prior appointment with an astrologer. You can just log in to our website or MyPandit App and select the ‘Talk Now’ button to get directly connected with our available astrologers. If our astrologer is busy, you can connect to other available astrologers from our App.

  • How do I know which astrologer is best for me?

    There is no such thing like a ‘best astrologer’. Every astrologer has his unique method of making predictions. If you have a specified choice of Astrologer whom you think you can connect to at a personal level, you can proceed with by clicking on the Filter Option. We have defined categories as per your choice of questions. For instance, if you have queries regarding your relationship issues, you can click on the ‘LOVE’ option and similarly for other options . We have astrologers proficient in every field and you can directly connect to them by simply scrolling through the given choices.